Returns & Exchanges
At Nominal, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for returns and exchanges on all eligible items. Our goal is to ensure your fashion journey with us is as seamless as the designs we create.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure items are in their original, unworn condition with all tags attached, and securely pack them in the original shipping box if possible.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, your refund or store credit will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing